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Reply to "Pottery barn sent me towels that came apart in multiple places. Refused return because item was"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]This is why they don't put reviews on their website. It's annoying. I'd be inclined to write an email to the company before writing on their Facebook page.[/quote] Include a link to this thread. I am a NP and was thinking of getting new kitchen towels from PB. Guess I will be going with William Sonoma instead.[/quote] PB and Williams Sonoma are the same company. I used to work at WS, and we would have taken them back. If you just bought them and had the receipt, it would be clear that they were new and should still be okay, even if they were washed. I'm genuinely surprised PB wouldn't take them back. [/quote]
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