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Reply to "How do you handle a boss who yells at you?"
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[quote=Anonymous]I need to know context. Are they berating and insulting? Or belligerently questioning? I don't think either is OK but both are really different. A: You keep making mistakes! I sent this to the client and I looked like a fool! You are TERRIBLE at these numbers and you are messing up the point! AN IDIOT could do this! B: Where did you submit the work work ticket? After that who looks at it? Do you have the tracking for the ticket? If you couldn't find it do you have someone that you asked? DO YOU HAVE A PROCESS TO DOCUMENT WHERE IT WENT? (this one in increasing agitation ending in yelling) I'm curious. [/quote]
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