Reply to GE accidently sends internal email to reporter trying to help homeowner with defective oven

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[quote=Anonymous][size=24][b]UPDATE![/b][/size]

She got a refund!
[youtube]https://youtube.com/shorts/bUVWvyD0d1U?si=ZtoQ7KUYCzvvmUMS[/youtube]

[quote]
 February 4, 2026 /

After I-Team reports about a Foxboro, Massachusetts woman's frustration with her GE gas range, the company has agreed to give her a refund. "I'm thrilled," Susan Barry said.

The home baker had been trying to get the company to replace her GE Café series gas range that she said was defective.

"This is the check that was hand delivered from GE this morning when they all came to remove the old stove and it's for $4,074 even," Barry said.

The money represents the original price of the range adjusted for inflation and includes what Barry paid to have it installed.

"I'm really blown away they finally did the right thing," said Edgar Dworsky of Consumer World. "Sometimes you have to get someone like you who's got the dogged determination to try to get companies to do the right thing. It's a win right now for that consumer."

Barry is a home baker and has been complaining about the uneven oven temperature since she got the pricy appliance. [/quote]
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