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Reply to "GE accidently sends internal email to reporter trying to help homeowner with defective oven"
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[quote=Anonymous][quote=Anonymous]I thought this was going to be much worse. The quotes that are included above don't actually make GE sound bad. They are just saying that, before agreeing to replace the oven, they want one of their own trained service techs to look at it -- not take the word of whatever person the consumer hired who said it can't be repaired. That seems reasonable to me... Of course, she shouldn't have had to get CBS involved in order to get an answer. My old GE profile lasted 25 years. I just replaced it with a much more expensive oven, but I'm not thrilled with it--I guess everything is just crap now. I don't want an oven that talks to the internet - -I just want one that reliably cooks food and has things like a decent oven timer on it. [/quote] Did you watch the report? I don't know how you can come away from that thinking GE is solid. [/quote]
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