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Reply to "We need to redesign the food takeout/delivery system, this is stupid"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Ghost kitchens were a big thing post pandemic but they don’t seem to be working out. For example, Bethesda had a ghost kitchen for like three different restaurants at one point but it went out of business. [/quote] OP here and ah, I didn't realize this concept already existed -- wasn't familiar with this term. Too bad it has not been successful. I do feel that the food delivery economy has made the experience of dining out noticeably worse in the last few years. It is really frustrating when we go out to a restaurant and feel like we are a secondary to expediting delivery orders. Last night we sat in a Mexican restaurant where our food took nearly 40 minutes to arrive, but watched as dozens of delivery orders came out of the kitchen into the hands of drivers waiting at the front. Perhaps an incorrect assumption, but it really seemed like we would never have waited so long if the kitchen had been focused on the dine-in customers (or maybe just dine in and carry out since at least those are actual customers coming in) instead of having to produce so much food for people who just ordered on an app and will never actually interact with anyone at the restaurant. It just seemed insanely inefficient.[/quote] When were the delivery orders placed?[/quote]
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