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Travel Discussion
Reply to "What would you expect as compensation?"
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[quote=Anonymous]Unfortunately I bet it's in the small print of your reservation that they cannot/will not guarantee specific rooms. So unless you have it in writing that they guaranteed this specific room (you say you called, so unlikely), you won't have a case for small claims. I think the $50 is not quite sufficient, but you aren't really entitled to anything. Hotels don't like unhappy guests though, so I agree with pp for asking for 1-2 night refund (depending on how long youre staying) or the resort fees, which are often $50+/day. They can only say no or negotiate, so you may as well try. [/quote]
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