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[quote=Anonymous][quote=Anonymous]OP, if I were a store manager or a business owner I would absolutely want to know if my employees are not being respectful and providing good service to customers. That's what they are paid to do. If they don't want to hold their end of the bargain, they can leave. I don't understand people who constantly defend and excuse poor behavior. We need behavioral norms to be a functioning society.[/quote] 100% and to be honest, I feel that the woman walked away because she knew she was at fault. It has probably happened before.[/quote]
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