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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]It's not the employee's fault that the self-checkout doesn't work, OP. The good employees know to respond constructively to any client needs, but perhaps this one does not have the mental or emotional bandwidth to do that. Perhaps it was a bad day, perhaps she's always like that. Who knows? You can notify management, of course.

I choose to be lenient with employees who earn less than I do.
[/quote]

Why do I feel like OP took a less-than-decent attitude with the poor clerk, over her issue with the automated teller?

Don’t look here for validation, OP.

Go home, look in the mirror, and ask yourself how you can make yourself a better, kinder, person?[/quote]
Why did the clerk take a less-than-decent attitude with the customer, over her issue with the automated teller?[/quote]

I don’t know about OP, but there is a woman who works at my local Safeway, who is incredibly rude to everybody for no reason. She’ll snap at you if you need any help. I avoid her when she is at self checkout and I rather stand in a 15 min line then have to deal with her. 
[/quote]

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