Reply to How does FH Furr have almost 5 star reviews?

Forum Index » Home Improvement, Design, and Decorating

Reply to "How does FH Furr have almost 5 star reviews?"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous]I am utterly disappointed with FH Furr's plumbing and HVAC services, to say the least. We were lured into signing up for their so-called "gold premier Comfort as a Service Plan" under the guise of receiving top-notch, front-of-the-line service for our plumbing and HVAC needs. Little did we know, it was all a facade to fleece us of our hard-earned money.

For a whopping $300 per month, we expected nothing short of excellence when it came to addressing any issues with our plumbing or HVAC systems. However, when the time came for us to utilize the services we had been diligently paying for, FH Furr's true colors started to show.

Our kitchen faucet began leaking uncontrollably, turning our once pristine kitchen into a watery mess. After calling FH Furr, they promptly sent over a plumber who, instead of efficiently fixing the problem, took the opportunity to upsell us on unnecessary items like new water connections and a water pressure reducing valve. Despite us already purchasing the faucet, they still had the audacity to charge us a staggering $1500 for the installation and additional items.

To add insult to injury, shortly after the plumber left, we discovered that water was still leaking under the sink. We called FH Furr once again, only to have another plumber sent over who spent a mere 30 minutes half-heartedly inspecting the work and concluding there was no leak. Lo and behold, the leak persisted, and despite promises of a Plumbing Supervisor contacting us, we were left hanging for hours without any resolution.

In a last-ditch effort to salvage the situation, I requested to cancel the maintenance contract, hoping to put an end to this nightmare. However, even that simple request seemed like pulling teeth, as I was told a customer retention person would contact me, only to be met with silence for hours on end.

Now, not only do I still have a leak under my sink, but I've also been left high and dry by FH Furr. It's abundantly clear that their priority lies in raking in profits rather than providing quality service to their customers. Save yourself the headache and avoid FH Furr at all costs.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics