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Reply to "Anyone else encountering ‘spaced out’ service workers?"
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[quote=Anonymous]I work in a different part of the service industry. We’ve just been asked to take pay cuts of 15/20 percent while our company expands. We’ve also been told we are being ranked according to various KPIs. I’m not sure what drives the behavior you are seeing in restaurants. But when I saw the pay cut and the data that was being collected on each of us in my job, I lost all motivation to do anything above and beyond. [/quote]
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