Reply to Is Starbucks punishing walk-in orders?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I rarely get Starbucks and when I do it is at uncrowded locations.  Was so surprised when I ordered on the app at a busy location is took 30 minutes.  Not that it took 30 minutes but there is no way to inform customers.  Why don't they have a tracker for the order like most chain pizza places or even a more general, your order will be ready in 15-25 minutes or 20-3O minutes.  What good does it do for them to have 40 mobile order people standing around with no time frame.[/quote]

It's also so gross and unappealing to see all of the half if not fully melted fraps and iced drinks on the pickup counter. And I assume most of the hot drinks are luke warm by then. I don't understand who wants to drink that crap.[/quote]
I don't get Starbucks all that often, maybe once a month, and my nearest Starbucks is across the street from a train station and on the fringes of a college campus. So it's BUSY. Usually I place the order a few minutes before I'm ready to leave the house, walk the 10 minutes to the store (or drive 3 min) and it's always ready fo rme on the counter, still hot.

Physical laws of heat/cold...they're a thing. [/quote]

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