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Reply to "Server got it all wrong"
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[quote=Anonymous][quote=Anonymous]A couple of kids in my family have severe life-threatening food allergies and just never go to restaurants. It's sad for their parents who don't get out much, but this thread makes me understand why. OP, sorry but a minimum-wage-earning server is not going to be an expert on medical food restrictions. [/quote] Anyone in a service job at least needs to know what they don't know and have a rule for handling that (shut things down if there's no capacity/tolerance, go back to someone for information or help). And not be a total blank when an order they accepted and sent in isn't the order that came out, whatever the reason. These are table stakes.[/quote]
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