Reply to stella & dot trunk show...direct sales??

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[quote=Anonymous]Dear DC Urban Moms,

This is Andrea Bejo, with the Stella & Dot customer service team and this post has come to our attention. We would love to make it right for those of you that have had a negative experience with Stella & Dot. We have a great return policy and we always want our customers to be 100% satisfied. If you have a product you are less than happy with, please contact us at 800.920.5893, and we can help you with an exchange or refund.

To the poster curious about being a Stylist, if you have any questions, in addition to chatting with the Stylist who did the Trunk Show you attended, we'd be happy to help -- feel free to contact us at 800.920.5893 or by using the online contact form, which can be accessed at http://home.stelladot.com/luxejewels/help/StylistWebToCase  We do offer training on marketing your business.

We encourage and support a casual and service oriented approach and never want to make anyone feel pressured to buy our products. If anyone has had a different experience, we sincerely apologize.

Warm Regards,

Andrea Bejo
Customer Service
[/quote]

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