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Beauty and Fashion
Reply to "my husband thinks zappos is going to blacklist me"
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[quote=Anonymous]like another poster before me -- not only have they not blacklisted me, they have given me VIP status. You are exactly the customer they want and you probably choose them over another retailer because of ease of returns (like me). The cost of return shipping is built into their business model. They probably profit a bit more off of people like us because there will be that time when you really only meant to buy one shirt, but you tried them all on and you liked both and kept both. [/quote]
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