Reply to Is raising your voice with co-workers acceptable at your workplace?

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[quote=Anonymous]Both.  It was inappropriate for the higher-up to yell at the staff member.  Conversely, she voluntarily interjected herself into an on-going heated discussion and offered unsolicited comments that may have added fuel to the fire of the argument.  She didn't necessarily deserve what she got, but she certain created the situation that made her uncomfortable.

What she should have done was commented on the topic later when the parties were no longer discussing the situation or sent her comments privately to the party that her comments would have benefited.  Then it is up to that person to decide whether to revisit the topic with the added information.  But it is extremely bad office etiquette to insert yourself into a heated discussion and offer unsolicited comments, especially when the people involved are supervisors or manager above you.  When she approached the conversation, she should have turned around and left and returned the office key some other time.

While you can ask for an apology from the higher-up, don't be surprised if you don't get one and train your staff on better office etiquette.  Do not interrupt a conversation/debate/argument that you are not a part of, especially with management above you, unless something is time critical.  Returning an office key is not.  Turn around and come back later.[/quote]

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