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[quote=Anonymous]I ordered my tests for my two dogs in Oct, got the kits and sent them back with the samples. Stuck a stamp on each envelope and off they went - did not see any notice of mailing it certified. Come December I remember I haven't gotten results. Email them. They ask if I put postage on it... of course I did. They ask if I sent it with a tracking number, I say I didn't realize you had to. They say, they do not have it and if I want to reorder, they can send me tests for $6 each. I am pissed. I bought the kit through Groupon, but I bought two. How do you not get two separate envelopes? I can understand losing one. I threaten them saying they are a scam, but ask their manager to call me anyways to tell them the address to send it to and to collect my $12 fee. I don't hear from them for two weeks and then get an email saying they will send my kit to me. I email "2 KITS!" and they say I should receive two kits within two weeks. Then I get a text and an email 4 days later notifying of my pets' test results!

So the results were interesting and somewhat I expected. They weren't allergic to everything, but some new things did come up that I did not know about. They were different for both dogs so it's very likely that I am giving them something they are allergic to. This will help me eliminate what they are both allergic to and, hopefully, their skin issues will go away. Report was really thorough and had additional tips and pdfs on allergies included. Very informative.

My overall assessment of this company is that it's legit, but they are super unorganized or the system they have in place is not the most efficient. 
We will see if I get two more kits in the mail. If I do, I'm sending them in again (with a tracking number) and I'm going to see if the results are the same for the two dogs.[/quote]

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