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[quote=Anonymous]Super surprised AT&T has not been mentioned. Last year we spent an insane amount of time trying to do what you might think would be simple - I wanted to add my parents two cell phones to our family plan (my parents are over 80 - starting to take over some of their bills and help out). My parents had AT&T for over twenty years, and my husband and I had too. We figured out that adding my parents two lines to our plan would save us money. But AT&T made us work hard for that savings. The deal was that my parents were under a different billing cycle than we are, so that messed the whole thing up. I can't even describe the various machinations and permutations we went through. We spent at least ten hours on the phone and 6 hours in two in person visits, but we persisted and prevailed. However, if you used my husband's and my hourly rate, we aren't even close to breaking even yet. [/quote]
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