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[quote=Anonymous][quote=Anonymous]UPS- trying to do an Amazon return and the guy told me that I needed to put it in a box and tape it up. Ummm no thats not how this works. It was a snowsuit that was too long and Amazon literally tells you to just bring it in. Ive done multiple returns and never had to put it in a box. Called Customer Service to confirm whether I needed a box. They said no and thought I was crazy (because why would you need a box?!?)- told them why I asked and she said just try again, maybe he misunderstood you. Went back in line and told him that Amazon rep said just return it, no box needed. He flat out refused and told me I was wrong, that it needed to be in the "ORIGINAL PACKAGING".....I just left. OMG, was this the UPS on the Hill? This very thing happened to me yesterday![/quote]
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