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Home Improvement, Design, and Decorating
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[quote=Anonymous]I ordered a custom chair back in June. It was finally supposed to be delivered yesterday but the delivery men called and said they damaged the chair. Now they plan on getting a replacement back for the chair and repairing it. I figure this will take weeks at the very minimum. Is it reasonable to completely cancel this order? I'm concerned the company is going to give me a hard time. I don't even want this chair anymore and I don't want a repaired chair for the price I paid. I want to start over and just find a different chair. What would you do? Another option is I paid for it using American Express and assume I could dispute the charge. [/quote]
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