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[quote=Anonymous][quote=Anonymous][quote=Anonymous]What sort of resolution are you hoping for?[/quote]
Really all I want is to make this person feel that management appreciates them. I guess ideally, an apology from our boss (who was not the reviewer) and a slightly bigger than normal raise. But I'm open to suggestions on what make this person feel able to move on from this. -OP[/quote]

I don't think that's really going to happen, OP, so I would suggest focusing on things you can control.  For instance, perhaps commit to providing more written feedback to the employee so they a) won't be surprised by a negative review out of nowhere and b) may feel more confident that they could dispute such a negative review if all the interim feedback has been positive.  Or let the employee know that you don't believe a performance review should ever be the first place an employee would hear negative feedback and that this won't happen in the future.

Trying to get someone in management to apologize for a years old situation they weren't even involved in is going to seem like a large overreaction from a new manager.  [/quote]

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