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Home Improvement, Design, and Decorating
Reply to "Fireplace doors"
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[quote=Anonymous][quote=Anonymous]Offenbacher. They have ones in Fairfax and Rockville. Some openings are custom and you'll have to have them come out and measure. [/quote] We had the absolute worst customer service from them. The entire process was horrible from ordering, measuring, wait time to installation. They were custom doors, and if they hadn't given us a significant deal while we waited for the fabrication, we would have canceled. The installation person arrived on Saturday at 7:00pm (we had an afternoon delivery window that ended at 5:00, but he kept calling to say he would be here in 30 minutes) and ended at 9:45. Nightmare, absolute nightmare.[/quote]
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