Reply to How does Thompson Creek compare in price?

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[quote=Anonymous]I could go into lots of details about really bad customer service, promising to do lead abatement procedures - and not doing them (allowing paint chips to fall all over the yard and into our strawberry patch and herb garden), measuring half of the windows incorrectly and having to push the installation into my renter's lease period and having one of the windows break within the first 2 months of installation, but it would really just upset me all over again. And this was 5 years ago.

But they did give us the best price. I ignored the high pressure tactics and said I wouldn't sign anything when they came. I got estimates from three companies. TC and another Falls Church City company came in at pretty comparable levels, the third one was much lower, which always makes me nervous. I kept bouncing the two estimates against each other until both companies gave me their final offer. This final cost was about 25% less than their original estimates.

Never be bullied into high pressure sales tactics. Walk away.  Unless you are truly under the gun - like your roof was blown away and so was all of your neighbors - you are in control. Make up your mind on your own time frame and ALWAYS bounce proposals off competitors.

With all that said, I wish I had gone with the FCC company. They were really nice people.
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