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Reply to "Pottery barn sent me towels that came apart in multiple places. Refused return because item was"
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[quote=Anonymous][quote=Anonymous]That's too bad. But you shouldn't expect to be able to return something you've washed. I totally understand their policy. [/quote] Really? Because if I washed new towels and they fell apart, and the company didn't stand behind their product, I'd never shop at that place again. Just reading this makes me less likely to shop at Pottery Barn.[/quote]
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