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Reply to "Pottery barn sent me towels that came apart in multiple places. Refused return because item was"
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[quote=Anonymous]Washed. I ordered 3 sets of striped towels, got them and washed them in my machine. Noticed threads where coming off...okay let me dry them and see the damage. After drying I could see threads coming out everywhere and quarter sized spots with nothing left. Called pottery barn. Told me I couldn't return them because I washed them. Went to the store in Tyson's.told the same thing. So just a warning if anyone is considering towels from there. Check them over before placing them in the wash. Never had this happen with restoration hardware towels, target or towels from homegoods. [/quote]
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