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[quote=Anonymous]I am re-financing our mortgage supposedly through our current lender, but they are using a company called Ditech.
I am happy with the terms of the loan, but the loan processer is very disorganized. She is difficult to talk with on the phone, constantly talking over me, not answering questions, getting defensive.
We were supposed to complete the closing tomorrow, but I know that we are legally mandated to have 24 hours to review the HUD form. Not surprisingly, I didn't receive a copy of the HUD until after what the 24 hour cutoff would have been (by several hours)]
This means I wasn't able to get the bank check they need before I had to leave for work.
So I've sent emails letting them know that I can't proceed at the time they want, and that I want the 24 hours to review the information on my own.
The loan processor responded "don't worry, they will go over the papers with you tomorrow"
So now I've told them I am sticking to my right to have 24 hours to review it on my own and haven't heard back.
I know I'm being a bit of a b***h, but I am irritated with them and their lack of organization.
 A refinance would be nice, but it isn't something I was even seeking until they contacted me.
So, do you think I am being unreasonable?
[/quote]

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