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Reply to "I just need to write it down somewhere... Bray & Scarff sucks"
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[quote=Anonymous]Sears totally screwed us at one point; I wrote a scathing letter to the entire board of directors/ officers and distributed via email and snail mail. I got my money refunded for the entire machine. Try a good old fashioned nasty letter to everyone involved in running that business. Hopefully you'll at least get some monetary relief.[/quote]
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