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Reply to "Xfinity modem return drama"
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[quote=Anonymous]Xifinity decides that I need new router, sends it to me, without any instructions on what to do with the old one or even any warning about a fee that might be due if I don't drop it off. Me, being stupid, ask Xfinity what to do with the old router, and turns out they want me to drop it off at their closest store, which is 7 miles away. And I only have 14 days to do it otherwise I get charged a fee. WTF?? I asked about getting a prepaid label and a box for it, and they say nope, I have to physically drop it off at the store. Anyone else experienced this!? Is there a way around this?[/quote]
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