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Reply to "condescending carefirst coaching call"
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[quote=Anonymous]I don’t think educated DCUMers are the people who will benefit the most from these calls. It might help the following: newly diagnosed with a chronic condition DM or asthma that is out of control Healthcare literacy— look at all the posts DCUM gets on a daily basis with questions about what type of doctor to see or how to schedule an appointment for something as simple as a colonoscopy. Ongoing emotional support for isolating conditions such as chronic pain Frequent flyers to the ER for things like asthma, blood sugar etc. Sure many people can access their own information and support systems but there are folks who benefit. [/quote]
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