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Reply to "My package was stolen. What responsibility does the sender have?"
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[quote=Anonymous][quote=Anonymous]Don’t listen to any of these people. As a buyer of a product, you ask for proof of delivery. When they can’t provide a signature showing the package was signed for, you tell the shipper they need to 1. Send a new package. 2. Or issue a refund. The shipper has a responsibility to deliver the merchandise to you. That includes making sure a signature is provided to confirm delivery receipt. Just because the shippers leave stuff all the time with out ringing the bell and hand delivery with signature that doesn’t absolve them. The shipper can file a claim with the shipper for failure to deliver and provide proof of delivery. They have insurance on their shipment. And if they didn’t, that is their problem. You don’t need to worry about the police report, etc. if they can’t provide signed proof of delivery then it was never delivered. [/quote] I disagree. Unless in the shipping agreement with the company the necessity of a signature was expressly stated, it should be assume that the package will be delivered sans signature. [/quote]
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