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[quote=Anonymous][quote=Anonymous]If you regularly visit nail salon XYZ for 3 plus years and had overall good services and some one off bad services (rushed, poor polish application, too much oil, not enough scrubbing) but could tolerate those one offs- then had a very bad service where the elder nail tech cut your cuticle that bled the entire time and ignored it and overall service was poor, (clumpy nail polish, nail polish on your own sandals, dropping tools on the floor and using them on you) would you return for further appointments?

What if you regularly visit a hair salon and spend upwards of $100-$200 a month in services but the last time you went it was such a terrible experience where they left the apprentice to do your cut and charged you senior stylist fees and you had to fix it yourself at home?

Would you go back to these places or do the work of starting over somewhere new?

Do you ask for refunds or redos?[/quote]

Ask yourself this, Do you return to a restaurant when you get bad service or food?[/quote]

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