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Home Improvement, Design, and Decorating
Reply to "Feedback: Room and Board Sectionals + Fabrics"
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[quote=Anonymous]Room & Board has gone massively down hill since Covid - nobody I know that has bought any of their upholstered furniture in the past few years has had a good experience. I would avoid the Metro at all costs. The cushions -- back and seat -- are just terrible. We've done a good job of fluffing and turning/moving them and they started sagging almost immediately. We've had ours for several years and it is STILL leaking down feathers. The stain resistant fabric we paid extra for is the opposite of stain resistant - literally WATER left stains on it. The fabric also pilled terribly after just a couple months. Their customer service is HORRIBLE. I will never buy anything from them again. [/quote]
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