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Reply to "Merchant won't refund my money after they said they would "
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[quote=Anonymous]What did citibank say? Do they know you have cancellation e-mail? I have got BBB to fix such issues with banks before. I returned an item to Old Navy, but because it was through PayPal, the refund got stuck somewhere. Capitol one came me my $35 back finally. I don't know why the refund never made it to me. I returned the item to the store and had an e-mail about the return. You have a cancellation e-mail. Send it to better Business bureau or that consumer thing.[/quote]
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