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Reply to "Stubhub: do we have any recourse? "
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[quote=Anonymous]This stubhub guarantee is a joke Getting Valid Tickets If the tickets you ordered are not honored by the venue, we may, in our sole discretion, attempt to locate replacement tickets for you or provide you with a full refund of your purchase (including any fees and shipping/handling charges). We may require information from you or the venue to confirm that the tickets were invalid for entry. You are encouraged to call our Customer Service from the venue if you experience problems with your tickets. You must notify us and complete any required forms no later than seven days (or such other time as communicated by us to you) after the event. Essentially, they give you your money back and that's it even though the sold you an invalid ticket and common sense is that you will have to spend time and money getting to the venue [/quote]
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