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Reply to "ECNL app problems? "
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I have to do the whole registration thing again and again and again. The app is terrible so I have just stopped using [/quote] I messaged their the App help and was told that my email address and my daughter's email address for her player's account was the same which was causing the authentication issues (I could authenticate, get into the app but once i closed the app, i had to do the same thing over and over). They changed her email address and it's all working now, they responded on a sat night/sun morning so it was resolved relatively quickly.[/quote] Interesting. My account and son's account use different email addresses, so this isn't my issue. Every time I leave the app and go back in, I have to login and then pair to my son's account, then get validation code. Seems like someone messed something up with this update.[/quote]
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