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Reply to "Article: Students increasingly treat college as a transaction"
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[quote=Anonymous]I thought this article in the Chronicle summarized well the state of college today. Does this resonate with your students' college experience? Is this less true at LACs? It's behind a paywall but here is the AI summary: https://www.chronicle.com/article/customers-in-the-classroom?sra=true Title: Customers in the Classroom Subtitle: Students increasingly treat college as a transaction. Who — or what — is to blame? Initial Enthusiasm: Maiya Villanueva, a native of Fort Myers, Florida, was initially excited about learning and pursuing higher education. She dreamed of becoming a lawyer or entering medicine. Shift in Perspective: However, her excitement has waned as she progressed through college. She feels that her coursework is repetitive and lacks real-world application, and she worries about the value of her education. Frustrations with College: • Bureaucratic hurdles, such as difficulties accessing textbooks, have caused frustration. • Uninspiring instructors and repetitive coursework have made her question the point of college. • The high cost of college has led her to work long hours and miss out on extracurricular activities. Growing Cynicism: Villanueva's experience reflects a broader trend of student cynicism and disillusionment with higher education. Many students view college as a transaction and are primarily focused on grades and job prospects. Challenges for Professors: Faculty members also face challenges, including pressure to pass students and the increasing prevalence of student cheating. The Broader Crisis: This crisis in higher education is characterized by: • Students' transactional approach to learning • Faculty members' struggle to maintain authority and challenge students • The need for a renewed focus on the value of education and intellectual exploration Professor's Concerns: • Growing gap between professors and students. • Many professors view students as "lost generation" due to cheating, lack of reading, and disengagement in class. • Some professors perceive students as "the enemy." Wrong Solution: • "Better customer service" is not the solution. • Students may simply want to get through school as quickly and efficiently as possible. What Students Need: • Advice and mentorship. • Strong relationships and role models. • A sense of purpose and connection to their education. The Problem with the Student-as-Customer Model: • Treating college as a business can lead to a transactional approach. • Public perception of college as a business can influence policy decisions. Historical Context: • Public higher education used to be much more affordable. • Many voters are unaware of this historical change. Reversing the Transactional Reputation: • Colleges should focus on academic pursuits over nonacademic features. • Professors should be transparent and authentic. • Colleges need to demonstrate genuine care for students. Key Takeaways: • Students crave meaningful relationships and connections. • Colleges need to shift their focus from transactional to transformational. • Professors play a crucial role in building positive relationships with students. [/quote]
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