I thought this article in the Chronicle summarized well the state of college today. Does this resonate with your students' college experience? Is this less true at LACs?
It's behind a paywall but here is the AI summary:
https://www.chronicle.com/article/customers-in-the-classroom?sra=true
Title: Customers in the Classroom
Subtitle: Students increasingly treat college as a transaction. Who — or what — is to blame?
Initial Enthusiasm: Maiya Villanueva, a native of Fort Myers, Florida, was initially excited about learning and pursuing higher education. She dreamed of becoming a lawyer or entering medicine.
Shift in Perspective: However, her excitement has waned as she progressed through college. She feels that her coursework is repetitive and lacks real-world application, and she worries about the value of her education.
Frustrations with College:
• Bureaucratic hurdles, such as difficulties accessing textbooks, have caused frustration.
• Uninspiring instructors and repetitive coursework have made her question the point of college.
• The high cost of college has led her to work long hours and miss out on extracurricular activities.
Growing Cynicism: Villanueva's experience reflects a broader trend of student cynicism and disillusionment with higher education. Many students view college as a transaction and are primarily focused on grades and job prospects.
Challenges for Professors: Faculty members also face challenges, including pressure to pass students and the increasing prevalence of student cheating.
The Broader Crisis: This crisis in higher education is characterized by:
• Students' transactional approach to learning
• Faculty members' struggle to maintain authority and challenge students
• The need for a renewed focus on the value of education and intellectual exploration
Professor's Concerns:
• Growing gap between professors and students.
• Many professors view students as "lost generation" due to cheating, lack of reading, and disengagement in class.
• Some professors perceive students as "the enemy."
Wrong Solution:
• "Better customer service" is not the solution.
• Students may simply want to get through school as quickly and efficiently as possible.
What Students Need:
• Advice and mentorship.
• Strong relationships and role models.
• A sense of purpose and connection to their education.
The Problem with the Student-as-Customer Model:
• Treating college as a business can lead to a transactional approach.
• Public perception of college as a business can influence policy decisions.
Historical Context:
• Public higher education used to be much more affordable.
• Many voters are unaware of this historical change.
Reversing the Transactional Reputation:
• Colleges should focus on academic pursuits over nonacademic features.
• Professors should be transparent and authentic.
• Colleges need to demonstrate genuine care for students.
Key Takeaways:
• Students crave meaningful relationships and connections.
• Colleges need to shift their focus from transactional to transformational.
• Professors play a crucial role in building positive relationships with students.