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Reply to "Gov passport office lost my teen son’s passport and birth certificate."
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[quote=Anonymous][quote=Anonymous]I think OP means that they went to a private passport expediter in the DMV region. TBH, it sounds like identity theft by someone within the expediter. I would be filing a police report and also alert the Dept of State. https://travel.state.gov/content/travel/en/passports/have-passport/lost-stolen.html If the expediter claims they mailed it, then report it to the US Postal Inspectors. They will actually be the ones who conduct a real investigation - they are hard asses: https://www.uspis.gov/report[/quote] +1. It doesn't sound like the federal office lost it; it sounds more like identity theft by the expediter. The USPS passport service does all the paper processing in front of you, hands you the documents back, and then seals the mailing in front of you.[/quote]
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