Anonymous
Post 09/17/2024 14:10     Subject: Gov passport office lost my teen son’s passport and birth certificate.

Has OP confirmed that she went to an expediter?
Anonymous
Post 09/17/2024 13:55     Subject: Gov passport office lost my teen son’s passport and birth certificate.

Anonymous wrote:I think OP means that they went to a private passport expediter in the DMV region.

TBH, it sounds like identity theft by someone within the expediter. I would be filing a police report and also alert the Dept of State.

https://travel.state.gov/content/travel/en/passports/have-passport/lost-stolen.html

If the expediter claims they mailed it, then report it to the US Postal Inspectors. They will actually be the ones who conduct a real investigation - they are hard asses:

https://www.uspis.gov/report


+1. It doesn't sound like the federal office lost it; it sounds more like identity theft by the expediter. The USPS passport service does all the paper processing in front of you, hands you the documents back, and then seals the mailing in front of you.
Anonymous
Post 09/17/2024 13:51     Subject: Re:Gov passport office lost my teen son’s passport and birth certificate.

Anonymous wrote:I never send passports by anything but certified mail. I also keep a folder with copies of passports, birth certificates, licenses etc.


How does this help OP right now?
Anonymous
Post 09/17/2024 13:51     Subject: Gov passport office lost my teen son’s passport and birth certificate.

Anonymous wrote:Passports can be applied for online now too. You only need to go in person for the firstnone. I would never hand over the sole original document of anything to a federal employee.


Not for a child.
Anonymous
Post 09/17/2024 13:49     Subject: Gov passport office lost my teen son’s passport and birth certificate.

Passports can be applied for online now too. You only need to go in person for the firstnone. I would never hand over the sole original document of anything to a federal employee.
Anonymous
Post 09/17/2024 13:48     Subject: Gov passport office lost my teen son’s passport and birth certificate.

Sounds more like stolen than "lost." You were foolish to use one of those services.
Anonymous
Post 09/17/2024 13:34     Subject: Re:Gov passport office lost my teen son’s passport and birth certificate.

I never send passports by anything but certified mail. I also keep a folder with copies of passports, birth certificates, licenses etc.
Anonymous
Post 09/17/2024 12:58     Subject: Gov passport office lost my teen son’s passport and birth certificate.

Anonymous wrote:I am beyond upset, I went to a local DMV (a month ago) that handles this and sends the material to the proper government facility and this happens.

I get in the mail that they received the request but not his passport or birth certificate. I thought I had a copy of his birth certificate but I don’t. I didn’t realize I had to give his birth certificate to the DMV official.

Clearly mistaken my son for someone else, passport office saying I tried to get his passport before a couple years ago. How tdo I clear this up?! We are to go away for Thanksgiving needing a passport. Argh ugh!


Change your plans.
Anonymous
Post 09/17/2024 12:48     Subject: Gov passport office lost my teen son’s passport and birth certificate.

I think OP means that they went to a private passport expediter in the DMV region.

TBH, it sounds like identity theft by someone within the expediter. I would be filing a police report and also alert the Dept of State.

https://travel.state.gov/content/travel/en/passports/have-passport/lost-stolen.html

If the expediter claims they mailed it, then report it to the US Postal Inspectors. They will actually be the ones who conduct a real investigation - they are hard asses:

https://www.uspis.gov/report
Anonymous
Post 09/17/2024 12:12     Subject: Gov passport office lost my teen son’s passport and birth certificate.

DMV does not make sense. You can get another birth certificate and try to get it expedited.
Anonymous
Post 09/17/2024 12:10     Subject: Gov passport office lost my teen son’s passport and birth certificate.

You can order a new copy of the birth certificate.
Anonymous
Post 09/17/2024 12:10     Subject: Gov passport office lost my teen son’s passport and birth certificate.

I don't think the DMV handles passports...Do you mean USPS?
Anonymous
Post 09/17/2024 12:08     Subject: Gov passport office lost my teen son’s passport and birth certificate.

Why would you go to the DMV for a passport and not the post office?
Anonymous
Post 09/17/2024 12:06     Subject: Re:Gov passport office lost my teen son’s passport and birth certificate.

Well, Did you you go back to the DMV office?
Anonymous
Post 09/17/2024 11:13     Subject: Gov passport office lost my teen son’s passport and birth certificate.

I am beyond upset, I went to a local DMV (a month ago) that handles this and sends the material to the proper government facility and this happens.

I get in the mail that they received the request but not his passport or birth certificate. I thought I had a copy of his birth certificate but I don’t. I didn’t realize I had to give his birth certificate to the DMV official.

Clearly mistaken my son for someone else, passport office saying I tried to get his passport before a couple years ago. How tdo I clear this up?! We are to go away for Thanksgiving needing a passport. Argh ugh!