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[quote=Anonymous]I will just chime in to say I have also noticed Amazon making it harder and more confusing to return things. Every year or so things shift to slightly more annoying. I used to be able to bag and drop in Amazon lockers myself. Fine. Then that option disppeared. I used the able to take my items to the UPS store, no box/label needed. Now that option costs me $1 and *sometimes* I need to provide my own box, sometimes I don't. Now the free option is Staples which is like the 7th circle of hell. Even if the store is empty, and only one person in front of me, it seems the Staples employees are so annoyed about returns that they make sure it takes no less than 15-30 minutes any time I go in there. I used to love Amazon because it was so easy to return things that didn't work out. The one upside is now I am more hesitant to order things from there, even if it's cheaper, because the returns are such a pain in the butt.[/quote]
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