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Reply to "Do you ever hesitate to leave a bad review?"
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[quote=Anonymous]I had an experience recently where I went to a place and it wasn’t what I expected at all. My fault for not researching better but let’s say I was a expecting a deli type place (where one could sit down and eat the purchased food) and it was more like a grocery store where you buy stuff and have to leave before you eat it. It was expensive because of the add ons I was required to purchase, and they asked for 15% or higher tip. I didn’t realize I couldn’t sit down with the food until I paid for it. I left a review how it’s great food but the experience is basically a rip off with tips expected for who knows what. I received a reply from the owners that sounded like they were very hurt and trying to strike back implying I was clueless and could just refuse the tip. Now I feel bad. Should I? [/quote]
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