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Reply to "Dealer "fixed" car"
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[quote=Anonymous]We brought our new car back to the dealer where we bought it from about a year ago. We brought it there because we ran into a serious problem and we assumed it would be covered under the warranty. But, it turns out the dealer said it was our fault and that the warranty and the extended warranty we bought won't cover it either. We paid about $1,000 out of pocket for them to fix it. However, they did not fix it and when we brought it back to them, they said, oops, we actually need a different part to fix. They said they won't charge us for this different part, but now it turns out that they are having trouble getting this part. It's been several weeks now. Is there anything we can do? Anyone else we should go to? The issue is that the airbag sensor doesn't work in the front passenger side so it's impacting our ability to use the car, and we need this car. They said the problem was our fault because when they checked to see why the sensor wasn't working, they found a number of items under the seat and they said that caused the sensor wires to break. That could be, but now we're stuck without a car that we can fully use. Does anyone have any suggestions on what we can do to get our car fixed and hopefully not be out too much more money?[/quote]
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