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Reply to "Replacing shower trim kit: is it really this difficult?"
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[quote=Anonymous]Hi. We are relatively new homeowners after many years of renting. Our upstairs shower, which had quite old trim, wasn't getting hot. Plumber said he could replace the trim for us at the same time he fixes the problem (which he pinpointed). He told us to choose trim and ensure mixing valve was copper and went with trim, then he'd do the work. We went to Home Depot and stared at trims and valves: no idea what to do/how to match and no good help. We went to the Kohler Store in Bethesda and were roundly ignored. Now I am looking up plumbing supply stores. I found the Ferguson Showroom but the reviews are abysmal, there are no appointments to be had, and I fear just showing up without one. Folks - is it really this hard? Are we missing something? Where should we go to buy a shower trim and associated parts that all work together and with our plumbing? I don't understand why our plumber can't order associated valves etc. once we pick a trim set we like (which I think we could do online). Should we find a different plumber? Any advice would be appreciated. This is taking way too much time and energy for what seems like a small thing, and I fear it's our inexperience getting the best of us. Thanks so much! [/quote]
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