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Reply to "Answerinf Emails From Fired Employees Account"
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[quote=Anonymous][quote=Anonymous]Not illegal, but also the best way to do this isn't to impersonate Bob, but rather respond with "Hi Customer, Bob is no longer with Leasing Company. I'm Jane, and I'm your new customer contact. I'm happy to assist you with this issue and any issues you have going forward."[/quote] Or forward to yourself with no text that implies you are Bob, and then reply from your own account. YOu want to taper off of managing that email account.[/quote]
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