Reply to Issue with Verizon Gizmo charging

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[quote=Anonymous][quote=Anonymous]Got a Gizmo for DC (10) for Christmas. Generally happy with it with one very large caveat: I can’t charge the damn thing! We hook the watch up to the charger and at many times it just refuses to charge. I checked the Verizon help page and tried “triclkling” which I guess is just hooking the USB charger to his computer - thst will turn it back on but won’t continue to charge it. Unfortunately DC has allowed the watch to go down to zero and now can’t use it. I also tried the other suggestion: cleaning the watch snd charger base with alcohol wipe, but that doesn’t work, either. Have even gotten a message saying”please use the charger that came with the watch”, which I’m clearly doing. Has anyone else experienced this? If so, what have you done to fix it? Is it just a lemon of a product? Was hoping to hold off on getting a phone for DC for another year and thought this was a good “bridge”, but now don’t know what to do.[/quote]

I am currently on the phone with Verizon.  I am so disappointed with this watch.  I would return it if my son didn't love it so much.  The same thing has happened to his.  "Use the charger that came with the watch" which I have been doing.  Not ok.  They are sending a new charger to the store for me to pick up.  If this doesn't work I am returning the whole damn thing and just going to get him an apple watch.  I have totally had it with the Gizmo.  [/quote]

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