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Cars and Transportation
Reply to "Car insurance claim - who sets the estimate?"
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[quote=Anonymous]I recently got into an accident where the other driver was at fault. I went directly to their insurance who agreed to pay for the damage. I chose a repair shop (on my own - I figured that would be better than going with one in cahoots with the insurance), who I thought would tell the insurance company the estimate. Instead, the repair shop just sent the insurance company photos and left it to the insurance adjustor to set the estimate. Does this sound right to you? I'm not understanding why the insurance company would be the ones to decide how much the repair costs.[/quote]
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