Anonymous wrote:I recently got into an accident where the other driver was at fault. I went directly to their insurance who agreed to pay for the damage. I chose a repair shop (on my own - I figured that would be better than going with one in cahoots with the insurance), who I thought would tell the insurance company the estimate. Instead, the repair shop just sent the insurance company photos and left it to the insurance adjustor to set the estimate. Does this sound right to you? I'm not understanding why the insurance company would be the ones to decide how much the repair costs.
Not really sure why it matters to you, OP, so long as the car gets fixed.
FYI that your car will now forever turn up on a CarFax as having been in an accident and this has been further devalued than normal depreciation. That won’t matter until it comes time to sell or trade in your car, but at that time you will get less for your car.