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Home Improvement, Design, and Decorating
Reply to "Major delays with front door - tw perry"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Anything with glass is facing supply chain issues right now. I hate buying from TW Perry. They have a local monopoly on certain lines, and they act like a monopolist. Which means when it comes to customer service they're slightly worse than a phone company and slightly better than an airline. [/quote] They have always been nasty to homeowners and only decent to contractors. I only go there for trim as its cheaper.[/quote] The last time I was there I ran into a friend who's a contractor. Said, hi. Then got into line. They told me I was in the wrong line when I got to the front and sent me upstairs. Waited there for a while, they told me to go back downstairs. Waited again, and they conceded I might have been in the right line the first time. As I left with my stuff I noticed that my contractor friend was still cooling his heels too. So contractors get it too. At least small ones. [/quote]
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