Anonymous
03/27/2022 16:38
Subject: Major delays with front door - tw perry
Same scenario with our front door through TWPerry, in 2015! Seems they told our contractor multiple times that it was ordered, but it wasn’t. Then there were more delays after the order was actually placed.
Anonymous
03/27/2022 16:20
Subject: Major delays with front door - tw perry
My 4 interior doors took 8 weeks to arrive.
Anonymous
03/27/2022 09:42
Subject: Major delays with front door - tw perry
Anonymous wrote:Anonymous wrote:Anything with glass is facing supply chain issues right now.
I hate buying from TW Perry. They have a local monopoly on certain lines, and they act like a monopolist. Which means when it comes to customer service they're slightly worse than a phone company and slightly better than an airline.
They have always been nasty to homeowners and only decent to contractors. I only go there for trim as its cheaper.
The last time I was there I ran into a friend who's a contractor. Said, hi. Then got into line. They told me I was in the wrong line when I got to the front and sent me upstairs. Waited there for a while, they told me to go back downstairs. Waited again, and they conceded I might have been in the right line the first time.
As I left with my stuff I noticed that my contractor friend was still cooling his heels too. So contractors get it too. At least small ones.
Anonymous
03/26/2022 23:30
Subject: Major delays with front door - tw perry
Anonymous wrote:Anything with glass is facing supply chain issues right now.
I hate buying from TW Perry. They have a local monopoly on certain lines, and they act like a monopolist. Which means when it comes to customer service they're slightly worse than a phone company and slightly better than an airline.
They have always been nasty to homeowners and only decent to contractors. I only go there for trim as its cheaper.
Anonymous
03/26/2022 23:30
Subject: Major delays with front door - tw perry
They sucked before hand too.
Anonymous
03/26/2022 23:18
Subject: Major delays with front door - tw perry
Tw Perry sucks since they sold out to a much larger national company. Zero customer service
Anonymous
03/26/2022 22:52
Subject: Major delays with front door - tw perry
Anything with glass is facing supply chain issues right now.
I hate buying from TW Perry. They have a local monopoly on certain lines, and they act like a monopolist. Which means when it comes to customer service they're slightly worse than a phone company and slightly better than an airline.
I hate buying from TW Perry. They have a local monopoly on certain lines, and they act like a monopolist. Which means when it comes to customer service they're slightly worse than a phone company and slightly better than an airline.
Anonymous
03/26/2022 22:06
Subject: Major delays with front door - tw perry
Is anyone having delays with their front door delivery?? We are currently building and our door has been delayed several times..so frustrated