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Reply to "How does Whole Foods pick up work?"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Really badly at Friendship Heights. So all of the above AND when you go inside there are multiple people with different roles (inventory control) and one of them is always MIA/has to be waited for before the order can be released to you.[/quote] We had that experience when it first started, but for the past few months, it's been completely smooth. I check in on the app when I'm leaving my house and every time I'm met at the door by someone standing next to my groceries. I do need to park and go in (to the basement area, not the store itself) but it takes 5 minutes.[/quote] You’re lucky then! Same protocol, very different results. But both recently/over the holidays — we used to do delivery (and had the same glitchy at the start but they worked it out experience you had wrt delivery). Any pattern to what time you go?[/quote]
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