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Reply to "Have you ever had your Uber eats order disappear from app?"
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[quote=Anonymous]I had my order cancelled when the driver was 5 minutes away. I had placed the order 2 hours earlier. I called Uber Eats and they told me not to worry, that they wouldn’t charge me, and to place the order again. They blamed a “glitch” in the app. They told us the food would be thrown away and the restaurant would not get paid for the order (we asked if we could go pick it up from the restaurant if it was going to be brought back). Long story short, I’m never using Uber Eats again. Terrible customer service and totally unreliable. Also wasted perfectly good food! Shameful. [/quote]
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